Mercure Arras Centre Gare

Wi-Fi was fast, but no chairs in the room was disappointing.

Cleanliness. Location. Bar

Breakfast

The restaurant here was pleasant for breakfast, we both ordered warm dishes. Thoroughly enjoyed particularly good views and wake-up service, available when you need it. The location was great and easy, relatively close to Place des Heros.

Sweet as location, just a stroll to the market! But, breakfast was a letdown with its lack of fresh goodies. Still, the comfy room made up for it.

The location of the hotel was unbeatable and handy - a 10-15 minute walk from Cite Nature Science Museum.

Practical garage in the basement. Friendly reception.

Entrance and bar have been renewed, our room still in its previous condition. We felt comfortable.

The staff were cute, made our

Stay more enjoyable. The room was spacious and clean, and the kids loved the games area. We found the parking entrance a bit confusing. It was a great experience, and we'd love to return in the future.

Friendly staff, nice breakfast, partly modernized rooms, direct access to the underground car park.

The window did not close properly - the noise of the crossing unfortunately did not stay outside.

Quiet, tastefully renovated room with quiet air conditioning. Very good breakfast. Place de Heros easily accessible on foot.

I would have preferred a floor shower instead of a combination bath and shower. Very loud music in public underground car park (directly next to the hotel).

The room was spacious and had a lovely nespresso machine. Breakfast was a treat with the pancake machines and a great variety of pastries.

the shower floor was quite slippery.

Staff very friendly; located only a few meters from the station, which was nice as we took the bus, very clean rooms and a very nice bar despite an ongoing renovation work.

Renovation work at the reception until December 2018.

excellent stay with a few improvements needed

The location is fantastic. The large room was well-appointed for our family, with two single beds and a sofa bed providing plenty of space. The staff across the reception and restaurant were attentive and friendly. We loved the city view from our room.

Breakfast could be better with quicker table clearing and more food replenishment.

Everything was of a high standard and the staff was always very willing to help on anything asked of them.

Take advantage of the secure parking and explore the city on foot. The central location makes it easy to visit attractions without a car.

Marked down for cleanliness of room, as no where to mark cleanliness of hotel corridors, which upon leaving was less poor.